Regarding those metrics, Zoom said it now has 191,000 enterprise customers, up 35% from a year earlier. 1 Tuned to the 75th and 25th percentile Monte Carlo outcomes, our bull and bear cases are 2,000 and 700 per share, respectively, as shown below. Instead, Zoom will disclose the number of enterprise customers and the net dollar expansion rate among those clients. According to ARK’s open-source research and model, Zoom’s share price could approach 1,500, compounding at a 76 annual growth rate, in 2026. However, it plans to stop reporting that number as of this quarter, with Zoom’s chief financial officer, Kelly Steckelberg, stating on a call with analysts that Zoom doesn’t think it’s the appropriate metric to use going forward. At the end of January 2022, the company said it had 509,800 smaller customers with over 10 employees, a figure that was down from 512,100 in October. The company’s market cap peaked in October 2020 at about $159 billion, but the company has since lost over three-quarters of its value. When global lockdowns came into force in March 2020, Zoom saw its customer numbers explode as employers turned to virtual conferencing software to smooth the transition to home working.
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